Guarantee

Do you offer a money back guarantee?

Unfortunately, we do not offer a money back guarantee. We try to provide as much detail about our products as possible to present you with enough information about the products beforehand. Please use this service or contact us with any queries before you decide to buy.

We will, however, replace any damaged product at no additional cost.

Please take a look at our sample lesson at http://www.splashesfromtheriver.com/sample_lesson.htm before deciding on your purchase. This will give you an idea of what each lesson will entail. There are additional video clips on our site and on YouTube that are accessible from this page: http://www.splashesfromtheriver.com/clips.htm

We also have a place where you can "test your grammar" to see which grammar course level might be the best fit for you at http://www.splashesfromtheriver.com/tests.htm

The relationships we create with our customers are long term and very valuable to us. We want you to be so happy with our products and service that you will want to recommend us to your friends and family. That's when we know that we have served you well!

Please take the time to examine your order when it arrives. For your own protection, any damaged and/or missing items should be reported within seven days of receipt. If the damage appears to be due to mishandling by the shipping carrier, please retain the original packaging.